| You can rely on ISU to provide professional, technical and effective services in these areas |
| 1. | Claims Review | Resolve claims more promptly with face-to-face meetings with all parties. ISU organizes these meetings. Report on claims reviewed provides insight to you and guides claim adjuster to ensure quality claim handling. |
| 2 | Claims Audit | Review claim files to assure that claims are being handled proactively. Audits can assure that reserves are realistic as claims status change. |
| 3 | Loss Trend Reports | Based on current loss run data, ISU claims Services will prepare a detailed loss graph analyzing trends in causes of accidents and types of claims. |
| 4 | First Aid Claim Set-up | A comprehensive first-aid program can ensure that those claims meeting the "first-aid" criteria are not reported to your workers' compensation carrier, thus mitigating negative loss experiences. |
| 5 | Tele-Aid For Claim Reporting | Centralized claims reporting from multiple locations to ISU / Claim Management Resources provides consistency in claims reporting and reduces your HR staffing requirements. |
| 6 | Reserve Analysis | Knowing and understanding reserve bases assist in determining the adequacy of your reserves which have a direct affect on your premiums. |
| 7 | Employer Education and Safety Training | Training is offered in basic and complex workers' compensation issues. |
| 8 | Return-to-Work Programs | Control workers' compensation costs by getting your employees back to some form of work as quickly as possible. ISU can work with you to design a modified duty program. |
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